• University Storm Recovery Updates

    UPDATE: Tuesday, Oct. 29, 8:30 a.m.
    We are pleased to announce that Wi-Fi service has been restored to the Asheville Center. Current students, faculty, and staff may now access the building for study, work or other necessary activities. Please note there may be occasional short outages as our service provider continues the recovery process.

    Drinking water is not available in the building. Some bottled water is available on site, but we encourage anyone using the building to bring their own drinking water if possible. The bathrooms on site now have working toilets.

    We appreciate your patience and understanding as we navigate the challenges posed by Hurricane Helene. Please stay tuned for further updates.

    University Storm Recovery Updates

Overcome challenges with confidence

Student Support & Outreach

As part of LR's culture of care, we help students overcome obstacles along their pathway to graduation.

College students can experience both minor and significant challenges on their path to graduation. The Office of Student Support and Outreach assists students in overcoming obstacles by connecting them with the resources and services that support their long-term success.

Lenoir-Rhyne's Office of Student Support and Outreach in Student Life partners with academic affairs, athletics, student accounts, financial aid, health and wellness and other offices to address a broad range of issues that may affect a student’s progress.

Student Concern Referral Form

The Student Concern Referral form is available to all faculty and staff to report any student need, including the following:

  • Academic success, e.g., excessive absences or grade issues.
  • Financial issues.
  • Food or housing insecurity.
  • Personal health and well-being, social connection, etc. 

Once a referral is submitted, the Office of Student Support and Outreach will contact the student quickly and connect them with resources. Academic concerns for undergraduate students are referred immediately to the Office of Student Success and Retention for follow-up. Any concerns expressed for graduate students are referred to The Graduate School.

Submit a Student Concern Referral
Kellie Medley

Student Support and Outreach promotes student engagement in and out of the residence hall, which improves students’ overall experience and makes LR a place they can call home.

Kellie Medley, Director of Residential Life

Responsibilities Framework

Student Support and Outreach has adopted the following basic framework of responsibilities:

  • Case management of Student Concern Referral responses.
  • Creating care networks of support comprised of campus stakeholders to identify and address the needs of students most at-risk.
  • Delivering instructor notifications for absences and/or other emergency situations.

We provide educational opportunities for faculty and staff to increase awareness of how and when to report a concern, and ways to show care and support in our daily interactions with our students.

Contact

For more information, if you have questions or if you are interested in informational sessions/workshops on student care and support, please reach out to Carla Fowler at carla.fowler@ltzz.net. Our information sessions can help you and your colleagues identify signs of student distress, when and how to submit a referral form and how to show care in everyday processes.